At Tang Cleaning, we are committed to safeguarding your privacy. This privacy policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your data. By using our website, TangVacuumCleaner.com, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services. The information we collect includes:

1.1 Personal Information

We may collect the following personal information from you when you use our services:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (when applicable for transactions)

1.2 Non-Personal Information

In addition to personal information, we collect non-personal information, which includes:

  • Browser type and version
  • Device type (desktop, tablet, or mobile)
  • Operating system
  • IP address
  • Referring websites
  • Browsing behavior on our website

1.3 Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. This data helps us analyze traffic, understand user behavior, and customize our services. We may use:

  • Session cookies: These expire once you close your browser.
  • Persistent cookies: These stay on your device until they expire or are manually deleted.

2. How We Use Your Information

We collect and use your information for various purposes, including:

2.1 To Provide Services

We use your personal data to:

  • Process bookings and payments for our cleaning services.
  • Communicate with you regarding your appointments, inquiries, or feedback.
  • Deliver tailored cleaning services based on your needs and preferences.

2.2 To Improve Our Website

Non-personal data helps us understand how visitors interact with our website, enabling us to:

  • Enhance site functionality and navigation.
  • Identify technical issues and improve performance.

2.3 For Marketing and Promotions

With your consent, we may use your personal data to:

  • Send promotional offers, discounts, and other marketing materials.
  • Notify you of new services or updates to existing services.

2.4 For Legal Compliance

We may process your personal information if required to comply with laws, regulations, or legal processes.

3. How We Protect Your Information

We prioritize the security of your personal information and implement various measures to safeguard it.

3.1 Data Encryption

Sensitive information, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.

3.2 Data Storage

We store your personal data in secure environments, with access restricted to authorized personnel only. We employ industry-standard protocols to protect your data from unauthorized access, disclosure, or destruction.

3.3 Payment Security

When you make a payment on our website, we ensure that your transaction details are encrypted and processed securely through trusted third-party payment gateways. We do not store your payment information on our servers.

3.4 Data Retention

We retain your personal information for as long as necessary to provide our services or comply with legal obligations. Once it is no longer needed, we securely delete or anonymize the data.

4. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, in certain circumstances, we may share your data with trusted parties:

4.1 Service Providers

We may share your personal data with third-party service providers who help us operate our business, such as:

  • Payment processors.
  • Email service providers.
  • Web hosting and IT support companies.

These service providers are bound by confidentiality agreements and are only allowed to use your data for specific purposes related to our services.

4.2 Legal Obligations

We may disclose your personal information if required to do so by law or in response to legal requests, such as:

  • To comply with a court order or legal process.
  • To prevent or investigate potential fraud or unlawful activities.

4.3 Business Transfers

If Tang Cleaning is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction. We will notify you of such changes and how they affect your privacy.

5. Your Rights Regarding Your Data

You have various rights concerning the data we collect, and we are committed to ensuring you can exercise those rights effectively.

5.1 Right to Access

You have the right to request access to the personal data we hold about you. Upon verification of your identity, we will provide you with a copy of your data in a readable format.

5.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you have the right to request its correction.

5.3 Right to Erasure (Right to be Forgotten)

You may request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purpose for which it was collected or if you withdraw your consent.

5.4 Right to Restrict Processing

In certain situations, you have the right to request that we limit the processing of your data.

5.5 Right to Data Portability

You have the right to request that we transfer your personal data to another service provider or organization, where technically feasible.

5.6 Right to Object

You can object to the processing of your personal data for marketing purposes or on grounds related to your particular situation.

5.7 Right to Withdraw Consent

If you have provided consent for the processing of your personal data, you may withdraw it at any time. This will not affect the lawfulness of any processing carried out prior to your withdrawal.

6. Children’s Privacy

TangVacuumCleaner.com is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete the data promptly.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites before sharing any personal information.

8. Cookie Policy

We use cookies and similar tracking technologies to enhance user experience and gather data about website usage.

8.1 Types of Cookies We Use

  • Essential cookies: These are necessary for the website to function properly and cannot be disabled.
  • Performance cookies: These cookies collect information about how visitors use our website, helping us improve functionality.
  • Functional cookies: These cookies allow the website to remember your preferences (such as language or location).
  • Marketing cookies: These cookies are used to deliver relevant advertising to users based on their interests.

8.2 Managing Cookies

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.

9. International Data Transfers

If you are accessing TangVacuumCleaner.com from outside of the country where our servers are located, please note that your information may be transferred to and stored in different countries. We ensure that appropriate safeguards are in place to protect your data when transferred across borders.

10. Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the “Last Updated” date at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.

11. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, you can contact us through the following channels:

We take your privacy seriously and are committed to ensuring that your data is secure and your rights are respected.